Organizational Values and Behaviors

Since the core function of NFA, the Vision and Mission statements had changed, it was also important to consider a set of new organizational values that would support the organization culture that is required to provide a professional, efficient and quality emergency management service.

It was important that these values reflected behaviors that employees have to live when they are providing services to the members of the community.

These are the organization values:

  • Courage;
  • Honesty;
  • Respect;
  • Team Work;
  • Innovation;
  • Loyalty;
  • Customer Service – Service before Self.
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